Privacy

SP999 Game Privacy Policy — Your Data & Your Rights

At SP999 Game, we take your privacy seriously. This Privacy Policy explains exactly what personal information we collect from players in Pakistan, how we use it, who we share it with, and what controls you have over your own data. Please read it carefully alongside our Terms and Conditions.

Last updated: June 2026
Plain English summary: We collect the information needed to run your account, process your PKR deposits and withdrawals, and keep the platform secure. We do not sell your personal data to third parties for their own marketing. You can request a copy of your data or ask us to delete your account at any time.

1Introduction

This Privacy Policy applies to all users of the SP999 Game platform, accessible at sp999game.pro. When we say "SP999 Game", "we", "our" or "us" in this document, we mean the operator of the SP999 Game platform. When we say "you" or "your", we mean any person who registers an account, visits the website, or uses any feature of the platform.

By registering an account on SP999 Game, you acknowledge that you have read this Privacy Policy and you consent to the collection and use of your personal information as described here. If you do not agree, you should not register or continue to use the platform.

This policy should be read alongside the Terms and Conditions. The Terms and Conditions govern your use of the platform generally; this Privacy Policy focuses specifically on how we handle your personal data.

2Data We Collect

SP999 Game collects personal data in three main ways: information you give us directly, information generated automatically when you use the platform, and in some cases information we receive from third parties such as payment providers.

Information you provide directly:

  • Your full name and date of birth, provided at registration.
  • Your mobile number, used for account verification and communication.
  • Identity documents such as a CNIC copy, where we request these as part of our verification process.
  • Payment-related details such as your JazzCash or Easypaisa number, bank account details for IBFT, or card details processed via our payment gateway.
  • Communications you send to our support team — including messages, screenshots or attachments.
  • Your preferences and settings as configured in your account.

Information collected automatically:

  • Your IP address and approximate location derived from it.
  • Device type, operating system, browser type and version.
  • Pages visited, games opened, time spent on the platform, and actions taken within your session.
  • Deposit and withdrawal transaction history, game history, bet amounts, and outcomes.
  • Cookies and similar tracking technologies — see Section 5 for full details.

Information from third parties:

  • Transaction confirmation and status updates from payment providers such as JazzCash, Easypaisa, and Raast.
  • Identity verification results from any third-party KYC service we use.
  • Fraud signals or flagging information from payment networks where applicable.

3How We Use Your Data

We use personal data only for legitimate purposes directly related to operating the SP999 Game platform and your account. The main purposes are set out in the table below.

Purpose Data Used
Creating and managing your account Name, mobile number, date of birth
Processing PKR deposits and withdrawals Payment details, transaction history
Verifying your identity (KYC) CNIC or other identity documents
Preventing fraud and account abuse IP address, device info, activity logs
Providing customer support Account details, support communications
Sending promotional communications (opt-in only) Mobile number, email if provided
Improving platform performance Anonymised usage and session data
Responsible gaming monitoring Deposit patterns, session duration, game history

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4Payment Data & PKR Transactions

All financial transactions on SP999 Game are denominated in Pakistani Rupees (PKR). The platform supports JazzCash, Easypaisa, Raast, IBFT bank transfer, Visa and Mastercard, and other mobile wallets.

  • Payment details you provide — such as your JazzCash mobile number or bank account details — are used solely to process your deposit or withdrawal request.
  • Card payments are handled through a payment gateway. SP999 Game does not store full card numbers on our own servers. The gateway provider handles card data in accordance with applicable payment security standards.
  • We retain a record of the transaction — amount, method, date, status — as part of your account history. This record is necessary for support, dispute resolution and financial record-keeping.
  • We may share transaction details with your bank or payment provider to resolve a query or dispute on your account.
SP999 Game will never ask you to share your full card number, CVV, or online banking password over chat or email. If you receive a message asking for these details, treat it as suspicious and contact our support team immediately.

5Cookies & Tracking Technologies

SP999 Game uses cookies and similar technologies to make the platform work properly and to understand how it is being used. Below is a summary of the types of cookies in use.

  • Strictly necessary cookies: These are required for the platform to function. They keep you logged in, remember your session state, and enable core features. These cookies cannot be disabled without breaking the platform.
  • Functional cookies: These remember your preferences — such as language or display settings — so you do not have to set them again each time you visit.
  • Analytics cookies: These help us understand which pages and games are most popular, how long sessions last, and where users encounter problems. The data collected is aggregated and does not identify you individually.
  • Security cookies: These help detect suspicious login attempts and protect your account from unauthorised access.

Most browsers allow you to control cookies through their settings. Blocking strictly necessary cookies will affect your ability to use the platform. Blocking other categories will not prevent you from using the platform but may affect certain preferences being remembered.

6Sharing Your Data

SP999 Game does not sell your personal data to third parties. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment providers: JazzCash, Easypaisa, Raast, banks and card networks receive the transaction details required to process your deposit or withdrawal. They have their own privacy policies governing how they handle this data.
  • Identity verification services: If we use a third-party KYC provider to verify your identity documents, your document data is shared with that provider for the purpose of verification only.
  • Fraud prevention and security: We may share data with fraud detection services or security partners where we have reason to believe account abuse, money laundering, or other illegal activity may be occurring.
  • Game software providers: Third-party game suppliers receive only the minimum session data needed to run the game — such as your session token and stake amount. They do not receive your full personal profile.
  • Legal requirements: We may disclose personal data if required to do so by applicable law, court order, or a lawful request from a competent authority.
  • Business transfers: If SP999 Game is acquired by or merged with another entity, your data may be transferred as part of that transaction. You will be notified of any such change and the new operator's privacy terms before the transfer takes effect.
We will never share your personal data with advertisers, data brokers or any third party for their own marketing purposes. Our data-sharing is limited to what is strictly necessary to operate the platform and protect our users.

7Data Retention

We retain your personal data for as long as your account is active and for a period after closure as required for legitimate business and record-keeping purposes.

  • Account data — name, mobile number, date of birth — is retained for the duration of your account and for a period afterwards for fraud prevention and dispute resolution purposes.
  • Transaction records — deposit and withdrawal history, game history, bet records — are retained for a standard period to support financial record-keeping obligations.
  • Identity documents submitted for KYC are retained for the period required and are then securely deleted.
  • Support communications — chat logs, emails — are retained for a limited period to allow follow-up and quality review, then deleted.
  • Anonymised and aggregated analytics data, which cannot identify you individually, may be retained indefinitely for platform improvement purposes.

When your data is no longer needed for the purposes for which it was collected, it is securely deleted or anonymised so that it can no longer be linked to you.

8Data Security

SP999 Game uses a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure.

  • All data transmitted between your device and the SP999 Game platform is encrypted using TLS (HTTPS). Never use the platform over an unencrypted HTTP connection.
  • Passwords are stored in hashed form — we cannot retrieve your password, only reset it.
  • Access to personal data within our organisation is limited on a need-to-know basis. Support agents see only the account information necessary to resolve your query.
  • We carry out regular internal security reviews and apply security patches promptly.
  • In the event of a data security incident that materially affects your personal data, we will notify you as soon as practicable.
No system is completely immune to security risks. You also play an important role in keeping your account secure — use a strong, unique password, do not share your login credentials, and log out when using a shared device.

9Your Rights Over Your Data

You have a number of rights regarding the personal data SP999 Game holds about you. These rights are explained below. To exercise any of them, contact our support team with your registered mobile number and a description of your request.

Right to Access

You can request a copy of the personal data we hold about you. We will provide this in a readable format within a reasonable timeframe.

Right to Rectification

If any of your personal data is inaccurate or incomplete, you can ask us to correct it. For basic account details, you can update these yourself in account settings.

Right to Erasure

You can request deletion of your account and personal data. Certain data may be retained where there is a legitimate legal or financial record-keeping reason to do so.

Right to Object

You can object to us using your data for direct marketing at any time. You can also object to other uses of your data where we rely on legitimate interests as our basis.

Right to Portability

Where technically feasible, you can request your personal data in a structured, machine-readable format so you can transfer it to another service.

Right to Restriction

In certain circumstances you can ask us to restrict how we use your data — for example, while a dispute about accuracy is being resolved.

10Minors

SP999 Game is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the platform.

If we become aware that a minor has registered an account, we will close the account immediately, void any balance, and securely delete the associated personal data. If you are a parent or guardian and believe a minor has registered using your details or device, please contact our support team immediately.

Providing false information about your age to register an account is a violation of our Terms and Conditions. Any account found to belong to a minor will be closed and all funds voided without exception.

11Updates to This Privacy Policy

SP999 Game may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or changes in applicable legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page.

  • For significant changes, we may also notify registered players through in-platform messaging or by SMS to your registered mobile number.
  • Continued use of the platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms.
  • We recommend checking this page periodically, particularly if you are active on the platform.

12Contact & Data Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being handled, please contact the SP999 Game support team. We aim to respond to all data-related queries within a reasonable timeframe.

  • Support email: [email protected] (plain text — not a clickable link)
  • Live chat: available within your logged-in account dashboard, 24/7
  • For data access or deletion requests, please include your registered mobile number and a clear description of your request
For the fastest response on data-related requests, use the live chat or email support. Include "Data Request" in your message subject so our team can direct it to the right person straight away.

How SP999 Game Protects Your Privacy

Six ways we keep your personal data safe and your account in your control.

End-to-End Encryption

Every connection between your device and SP999 Game is protected by TLS encryption. Your login credentials, account details and PKR transaction data are transmitted securely — never in plain text over the internet.

Identity Verified, Data Controlled

KYC verification protects every player — it confirms you are who you say you are, ensures payouts reach the right person, and prevents someone else from opening an account in your name. Your documents are handled securely and not shared beyond what is necessary.

PKR Payments, No Data Sold

All deposits and withdrawals are processed in PKR via JazzCash, Easypaisa, Raast and bank transfer. Your payment details are used to process your transaction — nothing else. We never sell financial or personal data to advertisers or data brokers.

Minimal Third-Party Sharing

Data shared with third parties — payment providers, game suppliers, KYC services — is limited to the minimum required for that specific purpose. Game providers see your session token, not your full profile. Payment providers see your transaction, not your game history.

Your Data, Your Controls

You can request access to your data, ask for corrections, opt out of marketing, or request account deletion at any time through our support team. Your privacy rights are real — not just words on a page.

Marketing on Your Terms

Promotional communications — bonus alerts, new game notifications, PSL betting updates — are only sent if you have opted in. You can withdraw your consent and stop receiving marketing messages at any time through your account settings or by contacting support.

Happy with How We Handle Your Data? Join SP999 Game

Now that you know exactly how your personal information is collected, used and protected, you can play with confidence. Register your SP999 Game account, make your first PKR deposit via JazzCash or Easypaisa, and explore slots, live casino and cricket betting — all in a secure, transparent environment.

Responsible Gaming Reminder

SP999 Game is for adults aged 18 and over. Gaming is a form of paid entertainment — please keep it within a budget you are comfortable with and never chase losses.

Deposit limits, session reminders and self-exclusion tools are available in your account settings. For more information, visit our Responsible Gaming page.